Siemens offers technical support at 1-800-333-7421 (US) or visit the Industry Online Support forum. Always reference your exact Order No. (e.g., 3RT841B-1AP00) when seeking assistance.

Maintenance electricians, automation engineers, and SIEMENS service partners who manage motor control centers (MCCs) containing the 3RT841B.

on the TV (not the remote) while plugging the power cord into the wall outlet. Hold until the update progress bar appears. Wait for Completion:

If the TV remains stuck on the logo after an update, you may need to enter the Service Menu